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1) What is www.simplysportsware.com?
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www.simplysportsware.com is a site where you can create NFL office football pools, NHL hockey pools and March Madness pools and then invite members to join your pool, or you can join an existing pool after having received an invitation.
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2) I have a Hotmail account and I cannot receive an invitation, or any other email sent from www.simplysportsware.com.
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Some email providers have very strict Spam filtering and can sometimes block emails from our site (AOL and Hotmail are examples of very strict providers). If using Hotmail, please make sure to check your Spam folder in the following menu when logged into your Hotmail account:
Mail
Options (top right)
Junk E-Mail Protection
Delete Junk E-Mail
From there, enable Deliver to Junk E-Mail folder and delete later. Otherwise, what Hotmail thinks is junk email will be deleted automatically. You can then go into an email from simplysportsware.com, which will be in the Junk E-Mail folder, and notify Hotmail that it is Not Junk.
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3) What types of pools do you support?
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We support 4 different types of NFL regular season pools. Weekly pick pools, confidence rank pools, survivor pools and box pools. We also support box pools, pick'em, confidence rank, survivor and bracket pools for NFL playoffs. We host NHL hockey player pools for the regular season, plus NHL bracket pools for the playoffs. Of course, March Madness Bracket, Sweet 16 and Pick 8 pools are available as well, plus pick'em and confidence rank pools for college bowl games. For info on how these pools work, click here.
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4) What is the hosting fee for pools on the website?
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Click here for our low pool hosting fees.
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5) How do I register on the site?
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Click on Home...Register and fill out all the required fields (indicated by an '*')
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6) How do I create a pool?
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After having registered (or signing in), click on Home...Create Pool.
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7) How do I join a pool?
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After having registered (or logged in), click on Home...Join Pool, and enter the username and password that was sent to you by the league commissioner.
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8) I have already joined the pool but cannot get into my pool. Do I have to join again?
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No. As soon as you join a pool, you are a member of that pool and do not need to join again. In fact, the site will not allow you to re-join since you are already in the pool. If you are not logged into the site, click the login link on the top left (right below the www.simplysportsware.com logo). If you are part of one pool, you will be brought straight to that pool. If you belong to many pools, you will be presented with the Pool Selection screen. Click a pool name in the list to switch to that pool.
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9) I will have more than one entry in my pool, and I will also be making picks for someone without Internet access. What can I do?
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The Alias feature is what you need. To find out more, click here.
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10) What if I shared the same email address with someone else, and we both want to join the pool separately?
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Each account on the site needs a unique email address. Below are 2 suggestions for people sharing an email address.
1) Create the other person as an alias using yourself as a proxy. The only drawback to this is that you can see each other's picks before the pick deadline.
2) Have the other person create another email address (Yahoo, Hotmail,...), register with that one, and disable all email notifications. The only drawback with this method is that the other person will not receive email confirmations of their picks. They will still receive all other emails since your account will be setup to receive all emails.
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11) Where do I get the point spreads for NFL pools?
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There's no need to worry about getting the point spreads. The site will be updated with the weekly point spreads every Tuesday morning throughout the NFL season. All pools on the site are set to use the same points spreads at the beginning of the week. The league commish can choose to override the point spreads by going to 'Admin...Picks/Games' then click on 'Update Spreads'.
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12) What if I need a reminder to submit my picks?
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No problem. Each member can go into Members...My Profile and click "Pool Settings" in order to enable the "Email notification" option. For NFL pools, an email will be sent to you reminding you to get your picks in 12 hours before your deadline.
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13) Can I receive the pick sheet automatically?
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Absolutely. From Members...My Profile, click "Pool Settings", enable "Send sheets" and click "Submit". From that point forward, once your pool's weekly pick deadline has passed, you will receive an email with everyone's picks.
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14) After submitting my picks, I would like a confirmation.
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From Members...My Profile, click "Pool Settings", enable "Submitted picks confirmation" and click "Submit". From that point forward, each time you submit picks, an email will be sent immediately with a list of your picks.
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15) What about receiving the sheets after the week has finished?
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From Members...My Profile, click "Pool Settings", enable "Send Reports" and click "Submit". From that point forward, once the week is completed (early Tuesday morning), you will receive an email with the final results for the week.
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16) What if I'm partners with a friend who also wants to receive all these emails from the site?
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From Members...My Profile, click "Pool Settings", enable "Alternate email" and click "Submit". You must also provide an alternate email in "Members...My Profile". After having done this, all emails will be sent to both addresses.
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17) What if I do not wish to receive any emails for a specific pool?
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From Members...My Profile, click "Pool Settings", disable "Receive Poolwide Email" and click "Submit". You will no longer receive any emails pertaining to this pool.
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18) What if I do not wish to receive any emails from the web site?
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From Members...My Profile, click "Sitewide Settings", disable "Receive Sitewide Email" and click "Submit". You will no longer receive any emails from www.simplysportsware.com.
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19) What is the deadline for submitting picks?
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This is fully customizable by the league commissioner. This can be set to any day of the week, and any hour by going into "Admin...Pool Setup".
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20) Can I print the reports on the website?
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Yes you can. When viewing a report, click on the Print icon located at the top right of the report page. A new Internet Explorer window will open that is in a printer-friendly format.
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21) Is there a private message board available for my pool?
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Yes. Each pool gets their own private message board, only viewable by your pool members. To access it, click the link on your pool's home page. The name of the message board will be the same name of the pool.
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22) I would like to change my username on the site?
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You can change your registered username at any time by going to "Members...My Profile". There is an option there that allows you to apply your new username to all pools you are registered for on the site.
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23) What if I only want to change my display name in one of my pools?
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Once you have switched to the pool, you can change your display name by going to "Members...My Profile" and clicking on "Pool Settings".
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24) As commish, can I change my pool name?
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You can change your pool name at any time. Simply go to "Admin...Pool Setup" and change it from there. Your private discussion forum name will change as well.
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25) What if I no longer want people to join my pool?
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You have 2 options in "Admin...Pool Setup". Either change your password or set the "Registration End Date" to a date earlier than the day you no longer want registrations.
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26) I have joined a pool and no longer wish to participate in the pool. What can I do?
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Your pool commish is the only one that can remove you from the pool. Email your commish and they can then remove you by going to "Admin...Pool Members".
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27) Is there a site tour available for your pools?
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Absolutely, click here to access the site tour home page.
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28) Do I need to have JavaScript enabled to use the website?
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JavaScript is not necessary for most pages, but it is used for some pages on the website. For the best experience possible, we recommend turning it on in your browser.
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29) When trying to log in to the site, it tells me "Cookies" are disabled. What's a cookie?
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A "cookie" is a small amount of information stored on your computer that web sites can read in order to personalize your experience at a web site. Don't worry, the information stored is the information you provide. For the purposes of this site, we store the username and password you specify. Without this, you cannot log into the site. Again, it's perfectly safe. Just be careful of the password you provide. Always try to use different passwords on all web sites.
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30) Great. How do I enable cookies?
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This depends on the web browser, and version of the web browser, you are using. It's usually located in the Internet Options of the web browser (ie. Internet Explorer keeps this setting in Tools...Internet Options). You will then find a "Privacy" tab with different possible cookie settings. Set one suitable for your needs.
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31) I share the same computer with another registered user on your site and our names get crossed when we are logged in. What's going on?
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This is a typical symptom of an internet browser caching the pages and not reloading pages that you bring up. To fix this, go into your browser's Internet options and make sure that newer versions of stored pages are checked either every page visit, or automatically. If this still does not work, delete your browser's Cookies and then login to the website once again.
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32) I have more questions about a specific pool type.
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At the top of this page, click the link to the FAQ page for the specific pool type.
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33) Is hosting a pool free on your site?
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No, there is a small hosting fee for most pools on the site. Check out our Pricing page for more details.
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34) I still need questions answered. How can I contact you guys?
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Simply click Help...Contact Us, and enter your suggestions, questions, ... We'll be glad to help you.
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