Contact Us

Have a question about the site? Fill out the form below and a real person will read it and get back to you, almost always within 24 hours.

One thing worth knowing before you start: our replies have a habit of landing in Junk and Spam folders, and Gmail is no exception. If you don't hear back from us, that's nearly always where the reply is sitting. Please look there before assuming we ignored you.

Send us a message

This is where we'll send our reply, so please double-check it.
The more detail you give us — pool name, what you were doing, what you expected — the faster we can help.

We'll email you a confirmation right away. If it's not in your inbox within a few minutes, check your Junk or Spam folder.

What happens next

  1. You'll get an automatic confirmation email within a minute or two.
  2. A real person reads your message. We reply to almost everything within 24 hours.
  3. Our reply comes from [email protected].
Please check your Junk folder Our replies regularly get filtered into Junk or Spam, and Gmail is no exception. If you don't hear from us, that's almost always where the reply is — not us ignoring you.

The best thing you can do right now is add [email protected] to your contacts, and mark our confirmation email as “Not Spam” if you find it in there.

Prefer your own email client? Our addresses are on the Contact Info page, or just email us directly.